Effective Date: [16 Dec, 2024]
Cleanse Central Cleaning Services ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
By using our website, services, or communicating with us, you agree to the terms of this Privacy Policy.
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## 1. Information We Collect
We may collect the following types of information:
### a. Personal Information
- Full Name
- Contact Information (e.g., phone number, email address, address)
- Payment Information (e.g., credit card or other billing details)
- Booking or Appointment Details
### b. Non-Personal Information
- Browser type, IP address, and device information
- Website usage and analytics (e.g., pages viewed, time spent on site)
### c. Information You Provide
- Information shared when filling out contact forms, requesting a quote, or contacting us directly.
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## 2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our cleaning services
- To communicate with you about bookings, quotes, and inquiries
- To process payments and refunds securely
- To improve our services, website, and customer experience
- To comply with legal obligations or resolve disputes
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## 3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors) to fulfill your requests.
- Legal Compliance: We may disclose information when required by law or in response to a legal request.
- Business Transfers: In the event of a merger or sale, your information may be transferred as part of the business assets.
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## 4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.
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## 5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can modify your browser settings to decline cookies if you prefer.
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## 6. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct or update any inaccuracies in your information
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of receiving marketing communications
To exercise these rights, please contact us using the information below.
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## 7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
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## 8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
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## 9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Cleanse Central Cleaning Services
[Your Business Address]
[Your Business Email Address]
[Your Contact Number]
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Note: Ensure that you include correct business details, effective dates, and local legal compliance (e.g., GDPR for EU, CCPA for California). You may want to consult a legal professional for final approval.
Let me know if you need further refinements! 😊